Request Data Deletion — Cloudling

Last updated: 18 October 2026

This page explains how to ask us to delete the data Cloudling holds about you. Cloudling is a quit-tracking app for adults developed by Alex Pryce (United Kingdom).

How to request deletion

1. Open your email app and start a new message to cloudlingapp@gmail.com.
2. Use the subject line: Delete my data.
3. In the message, tell us the email address you entered in Cloudling, if you entered one. If not, say so and describe when you used the app so we can follow up to identify the relevant record. Do not send payment details.
4. We will reply if we need more information to locate the record and will handle the request within 30 days.

What gets deleted

When you ask us to delete your data, we permanently remove the following from our server:

• Your app-specific device identifier and the onboarding record linked to it.
• Onboarding details you sent us (usual daily puff count, target, taper length, pod price, puffs per pod, currency, name, email, age, reason for quitting, plan selection, trial start date, and purchase-flow status).
• Any in-app feedback you submitted, including the IP address and user-agent recorded with the feedback.

What is also removed when you uninstall the app

The following data is stored only on your phone, never on our server, and is removed when you uninstall Cloudling (or clear its app data):

• Your daily puff log.
• Your settings, preferences, and saved sound choices.
• Notification and alarm settings.

Uninstalling the app does not delete information already submitted to our server. Purchases are managed by Google Play or Apple's App Store and RevenueCat; contact those providers separately about purchase records they hold.

Contact

Cloudling is built and maintained by Alex Pryce, United Kingdom.
Email: cloudlingapp@gmail.com

For our full data practices, see the Cloudling Privacy Policy.